1. The short version
Where your data lives depends on the engagement. Gym Manager, our shipped product, runs on your own computer and keeps your member records there — we do not host, sync or hold a copy of that operational data. For custom software, data and AI projects, any access to your systems or datasets is governed by the separate agreement we sign with you, used only to deliver that project, and returned or deleted on request. The information we hold directly is limited to what you give us when you enquire, buy or work with us.
2. Information we collect
- From you: name, business name, email, phone and billing details when you enquire or buy a licence.
- During support: anything you choose to share with us while we help you — for example a screenshot, or a backup file you send us to diagnose a problem.
- From this website: basic server logs used to keep the site running and secure.
We do not collect your member records, payment data, or billing history from the installed software.
3. How we use it
- To issue your licence, invoice and installer.
- To provide installation, training and support.
- To tell you about updates to software you have bought.
We do not sell personal data, and we do not share it for advertising.
4. Payment data
There is no online checkout on this website. Payment is arranged directly with our sales team once you get in touch, by bank transfer, UPI or another method we agree on — we do not collect or store card numbers through this site.
5. WhatsApp reminders
If you switch on WhatsApp reminders, the software sends member names and phone numbers directly from your computer to Meta's WhatsApp Business service in order to deliver the message. That data does not pass through us. Meta's own privacy terms apply to the delivery.
6. Support files
If you send us a backup or database file for troubleshooting, we use it only to fix the reported problem and delete it within 30 days. Tell us if you would like it deleted sooner.
7. Your rights
You can ask us to access, correct, export or delete the personal data we hold about you by writing to info@harshivtechnologies.com. We respond within 30 days.
8. Cookies
This website uses only the cookies needed to run it. We do not run third-party advertising trackers. TODO: update this section if you add analytics.
9. Contact
Questions about this policy? Write to info@harshivtechnologies.com or call +91 92264 52188.